USRN Trainer

Omega Healthcare Management Services Pvt. Ltd.; Pasig; On-site; PHP 350,000 - 600,000; Full time

Job summary

Omega Healthcare Management Services Pvt. Ltd. in Ortigas, Metro Manila, is seeking a qualified Training professional to deliver and tailor trainings for healthcare support processes.

The role emphasizes collaboration with internal and external stakeholders and ongoing coaching of new hires. The ideal candidate has a BSN with active USRN, BPO training experience, and strong clinical/triage knowledge to support US healthcare accounts, aiming to enhance KPIs while working fixed night shifts with

Qualifications

• BSN with an active USRN license (any state).
• Training experience in a BPO setting.
• Background in supporting US healthcare accounts.
• Strong clinical or triage knowledge (MCG Guidelines, Medical Necessity, etc).

Responsibilities

• Deliver & facilitate trainings per business requirements.
• Conduct Training Needs Analysis (TNA) and develop Training Needs Interventions (TNI).
• Regularly communicate, collaborate, coordinate with stakeholders.
• Coach and guide progress of new hires and identify outliers.
• Demonstrate excellence, adaptability, integrity, accountability, and respect.

Skills

US healthcare accounts experience

Training in BPO

Clinical/Triage knowledge

Education

BSN with active USRN license

Job description

Duties and Responsibilities:

• Deliver & facilitate trainings per business requirements.
• Conduct Training Needs Analysis (TNA), as well as develop and execute customized Training Needs Interventions (TNI) to support business KPIs.
• Regularly communicate, collaborate, coordinate, and calibrate with internal and external stakeholders.
• Coach and act as a guide on progress of new hires and identified outliers.
• Demonstrate excellence, adaptability, integrity, accountability, and respect.

Profile:

• BSN with an active USRN license (any state, but preferably New York)
• Training experience in a BPO setting
• Background in supporting US healthcare accounts
• Strong Clinical or Triage knowledge (MCG Guidelines, Medical Necessity, etc)
• Work onsite - Ortigas
• Fixed night shift; Weekends Off