USRN QA Specialist — Onsite Night Shift (Ortigas)

EPSILON GROUP SERVICES INC.; Manila; On-site; PHP 914,000 - 1,095,000; Full time

Job summary

EPSILON GROUP SERVICES INC. in Ortigas, Manila, is seeking a USRN Quality Analyst to support a US Healthcare account in a purely onsite, night shift role with an ASAP start date.

The candidate must hold active PHRN and USRN licenses, with at least 2 years QA experience in a BPO or SME setting, and have strengths in auditing, coaching, and feedback. Onsite reporting in Ortigas and night shifts are required, along with strong communication and analytical skills.

Qualifications

• Active PHRN and USRN licenses (NY preferred).
• Minimum 2 years QA experience in a BPO, preferably US healthcare.
• Experience in auditing, call adherence, coaching, and giving feedback.
• Strong healthcare background.

Skills

QA experience

USRN license

PHRN license

Auditing

Coaching

Healthcare background

Night shift

Onsite

Job description

EPSILON GROUP SERVICES INC. in Ortigas, Manila, is seeking a USRN Quality Analyst to support a US Healthcare account in a purely onsite, night shift role with an ASAP start date.

The candidate must hold active PHRN and USRN licenses, with at least 2 years QA experience in a BPO or SME setting, and have strengths in auditing, coaching, and feedback. Onsite reporting in Ortigas and night shifts are required, along with strong communication and analytical skills.