USRN QA Specialist – Non-Voice UM/UR (Hybrid)

Gratitude Philippines; Manila; Hybrid; PHP 502,000 - 725,000; Full time

Job summary

Gratitude Philippines is seeking an experienced USRN QA Specialist for a Non-Voice Healthcare Account in a Hybrid setup. The role emphasizes Utilization Review and Utilization Management with strong QA and clinical operations focus.

Applicants should have an active USRN license, bedside nursing experience, and 1–2 years in UR/UM, QA, and healthcare reviews. Hybrid/TWFH options apply, with sites in Taguig, Cebu, Davao, and Clark.

Qualifications

• Must hold an active and valid USRN license.
• At least 1 year of bedside nursing experience.
• At least 1–2 years of UR/UM experience in UR/UM, healthcare case review or clinical review.
• At least 1 year of QA experience.
• Strong knowledge of healthcare processes, clinical documentation, and quality standards.
• Excellent analytical and communication skills; detail-oriented.

Responsibilities

• Support a non-voice healthcare account with QA oversight.
• Review healthcare cases to ensure quality, accuracy, compliance with processes.
• Collaborate with UR/UM teams to maintain standards and improve outcomes.

Skills

Active USRN license

Bedside nursing

UR/UM experience

Healthcare QA

QA experience

Analytical skills

Attention to detail

Communication skills

Non-voice environment

Shifting schedule

Hybrid/TWFH readiness

Job description

Gratitude Philippines is seeking an experienced USRN QA Specialist for a Non-Voice Healthcare Account in a Hybrid setup. The role emphasizes Utilization Review and Utilization Management with strong QA and clinical operations focus.

Applicants should have an active USRN license, bedside nursing experience, and 1–2 years in UR/UM, QA, and healthcare reviews. Hybrid/TWFH options apply, with sites in Taguig, Cebu, Davao, and Clark.