Chat Support CSR – International Accounts | Up to 19K + Incentives

AFNI PHILIPPINES, INC.; Quezon City; Sur place; PHP 212 000 - 312 000; Plein temps

Avantages offerts par ce poste

Salary up to 19k PHP monthly

Incentive up to 9k PHP monthly

4 HMO dependents

Medical reimbursement

Life insurance

Paid leaves

Paid training

Growth opportunities

Résumé du poste

AFNI Philippines is seeking Chat Support Representatives to deliver excellent customer service at SM Fairview, Quezon City. You will engage with customers through chat, handling international accounts with a focus on accuracy and empathy. The role requires strong communication, learning agility, and the ability to work in a paperless, compliant environment.

NBI clearance is required before start date. Benefits include salary up to PHP 19,000 monthly plus performance incentives, HMOs, training,

Qualifications

• At least 6 months of BPO experience handling international accounts.
• At least a high school diploma.
• With strong communication skills (conversational, confident, spontaneous, relational).
• Strong comprehension and learning agility.
• Able to work in a paperless environment with stringent compliance to information security measures.
• Must be able to provide NBI clearance before the start date.

Responsabilités

• Deliver excellent customer service via chat to international accounts.
• Maintain professional communication and build rapport with customers.
• Adhere to information security and data privacy requirements.

Connaissances

BPO experience

Communication skills

Learning agility

NBI clearance

Information security awareness

Formation

High school diploma

Description du poste

AFNI Philippines is seeking Chat Support Representatives to deliver excellent customer service at SM Fairview, Quezon City. You will engage with customers through chat, handling international accounts with a focus on accuracy and empathy. The role requires strong communication, learning agility, and the ability to work in a paperless, compliant environment.

NBI clearance is required before start date. Benefits include salary up to PHP 19,000 monthly plus performance incentives, HMOs, training,