Customer Care Superstar | Growth, Incentives & Benefits

Afni Philippines, Inc.; Philippines; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

Up to PHP 24,000 salary

Performance incentives

Uncapped commissions

4 HMO dependents for FREE

Medical reimbursement

Life Insurance

Paid Training

Unlimited growth opportunities

Job summary

Afni Philippines, Inc. in Quezon City is seeking Customer Support Representatives to join the on-site team at SM Fairview. You will interact with customers and deliver exceptional service by solving issues and providing accurate information.

The role requires at least 12 months of BPO experience, strong English communication, and the ability to work in a paperless, security-conscious environment. Training is provided and career growth is available.

Qualifications

• At least 12 months of BPO experience handling English-speaking accounts (US/UK/AU).
• At least a high school diploma.
• Strong communication skills (conversational, confident, spontaneous, relational).
• Strong comprehension and learning agility.
• Able to work in a paperless environment with stringent information security measures.
• Must provide NBI clearance before the start date.

Responsibilities

• Deliver excellent customer service through customer interactions.
• Support English-speaking accounts (US/UK/AU) as part of CSR team.

Skills

Customer service

Communication skills

BPO experience

Education

High school diploma

Job description

Afni Philippines, Inc. in Quezon City is seeking Customer Support Representatives to join the on-site team at SM Fairview. You will interact with customers and deliver exceptional service by solving issues and providing accurate information.

The role requires at least 12 months of BPO experience, strong English communication, and the ability to work in a paperless, security-conscious environment. Training is provided and career growth is available.