US Group Benefits Virtual Assistant — Night Shift

Office Beacon LLC; Morong; On-site; PHP 279,000 - 424,000; Full time

Job summary

Office Beacon LLC in the Philippines seeks an experienced Insurance Virtual Assistant - Group Benefits Representative to support a US-based insurance agency with day-to-day benefits administration.

Responsibilities include commission reconciliation, open enrollment processing, carrier coordination, and maintaining accurate records across multiple insurance systems, including Employee Navigator and BenefitPoint.

Qualifications

• Experience supporting US group benefits operations.
• Hands-on experience with Employee Navigator and BenefitPoint.
• Experience with commission reconciliation is preferred.
• Strong Excel, Outlook, Teams, and SharePoint skills.
• Willingness to work permanent night shifts for US clients.
• On-site work in Clark, Pampanga.

Responsibilities

• Reconcile commission statements and investigate discrepancies.
• Upload commission statements into the agency management system.
• Conduct carrier and group audits to ensure data accuracy.
• Process open enrollment elections with insurance carriers.
• Build and maintain Employee Navigator portals for new business clients.
• Monitor EOIs and follow up on outstanding requirements.
• Assist with claims reporting and coordinate with carriers.
• Maintain records across insurance systems and carrier portals.
• Utilize Microsoft Outlook, Teams, Excel, SharePoint, Employee Navigator, and BenefitPoint daily.
• Participate in AMS360 University training.

Skills

Attention to detail

Organizational skills

Multitasking

Night shift readiness

Tools

Employee Navigator

BenefitPoint

AMS360 University

Excel

Outlook

Teams

SharePoint

Job description

Office Beacon LLC in the Philippines seeks an experienced Insurance Virtual Assistant - Group Benefits Representative to support a US-based insurance agency with day-to-day benefits administration.

Responsibilities include commission reconciliation, open enrollment processing, carrier coordination, and maintaining accurate records across multiple insurance systems, including Employee Navigator and BenefitPoint.