Group Benefits Administrator

Office Beacon LLC; Angeles; On-site; PHP 2,466,091 - 3,699,136; Part time

Job summary

Office Beacon LLC seeks a detail-oriented Group Benefits Administrator to support U.S.-based insurance clients with back-office functions. You will handle enrollments, policy servicing, quoting, and maintain client records using EASE and AgencyBloc.

The role requires U.S. market experience, strong communication, and the ability to manage multiple accounts. Night shifts align with U.S. business hours and SLAs are critical to success.

Qualifications

• Previous experience in Employee Benefits Administration or Group Benefits Insurance.
• Experience supporting U.S. insurance agencies.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Must be willing to work night shift to accommodate U.S. clients and agencies.

Responsibilities

• Support annual Open Enrollment activities
• Process new enrollments, mid-term enrollments, terminations, and cancellations
• Manage assigned book of business
• Prepare and update insurance quotations
• Handle account management requests and policy servicing
• Process ACORD forms and supplemental insurance documents
• Maintain accurate client records within EASE and AgencyBloc
• Perform policy audits and other insurance back‑office functions
• Coordinate with insurance carriers, brokers, and internal teams
• Ensure timely completion of client requests while maintaining compliance and accuracy
• Provide administrative support to the Benefits team while meeting SLAs and deadlines

Skills

Benefits administration

U.S. insurance experience

Multitasking

Customer service

Night shift readiness

ACORD forms familiarity

Tools

EASE

AgencyBloc

Job description

Description

We are looking for a detail‑oriented Group Benefits Administrator to support our U.S.-based insurance clients through a variety of back‑office administrative functions. This role is responsible for managing employee benefit enrollments, policy servicing, account management, quoting, and maintaining accurate client records using Agency Management Systems. The ideal candidate has experience working in employee benefits, can manage multiple client accounts simultaneously, and thrives in a fast‑paced insurance environment where accuracy and customer service are essential.

Responsibilities

• Support annual Open Enrollment activities
• Process new enrollments, mid‑term enrollments, terminations, and cancellations
• Manage assigned book of business
• Prepare and update insurance quotations
• Handle account management requests and policy servicing
• Process ACORD forms and supplemental insurance documents
• Maintain accurate client records within EASE and AgencyBloc
• Perform policy audits and other insurance back‑office functions
• Coordinate with insurance carriers, brokers, and internal teams
• Ensure timely completion of client requests while maintaining compliance and accuracy
• Provide administrative support to the Benefits team while meeting service‑level agreements (SLAs) and deadlines

Qualifications

• Previous experience in Employee Benefits Administration or Group Benefits Insurance
• Experience supporting U.S. insurance agencies
• Hands‑on experience using EASE and/or AgencyBloc
• Experience managing a book of business
• Experience handling Open Enrollments
• Experience processing Terminations and Mid‑Term Enrollments
• Knowledge of insurance quoting and policy servicing
• Familiarity with ACORD forms and supplemental documentation
• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Must be willing to work night shift to accommodate U.S. clients and agencies
• Must be available to work during U.S. business hours (night shift: 21:00–06:00 PHT)

Schedule

Night shift: 21:00 – 06:00 PHT (U.S. business hours)