US Billing & Collection Specialist

Lewis Personnel Management; Mandaluyong; Hybrid; PHP 446,000 - 558,000; Full time

Job summary

Lewis Personnel Management is seeking a US Billing & Collection Specialist to support North American customers from Mandaluyong, Philippines. The role starts on-site for six months with night shift, handling high-volume billing and collections.

After the initial period, the role transitions to a hybrid setup (3 days onsite, 2 days WFH) while continuing to manage accounts receivable, invoicing, and payment workflows for US clients.

Qualifications

• 2-4 years of experience in Billing, Collections, Finance Operations, or Revenue Operations.
• Experience supporting US clients or US-based billing cycles preferred.
• Strong understanding of accounts receivable, invoicing, and payment workflows.
• Experience handling failed payments and customer follow-ups.
• Comfortable working night shift in a high-volume, deadline-driven environment.
• Background in banking, credit, or finance operations (Nice to Have).
• Experience using CRM, billing, or finance systems (e.g., Salesforce, internal tools).
• Familiarity with Jira, Zendesk, or ticket-based workflows.

Skills

Billing & Collections

US clients experience

AR & Invoicing

Failed payments

Night shift

Banking/Finance background

CRM/Billing systems

Ticketing systems

Job description

US Billing & Collection Specialist

Location: Mandaluyong, Philippines

Work Setup: Night Shift | Supporting North American Customers | 6 months onsite | After 6 months - Hybrid - 3 days onsite, 2 days WFH

Department: Finance / Revenue Operations

Salary: 40,000 to 50,000

Qualifications

Must Have

• 2-4 years of experience in Billing, Collections, Finance Operations, or Revenue Operations

• Experience supporting US clients or US-based billing cycles preferred

• Strong understanding of accounts receivable, invoicing, and payment workflows

• Experience handling failed payments and customer follow-ups

• Comfortable working night shift in a high-volume, deadline-driven environment

Nice to Have

• Background in banking, credit, or finance operations

• Experience using CRM, billing, or finance systems (e.g., Salesforce, internal tools)

• Familiarity with Jira, Zendesk, or ticket-based workflows