Urgent Hiring: Operations Manager│On-site│Regular

Taft Property Venture Development Corp.; Cebu City; On-site; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Work-Life Balance

Office pantry & amenities

Yoga Sessions

Weekly badminton

Job summary

Taft Properties in Cebu City is seeking an experienced Operations Manager to oversee multiple properties, ensuring adherence to policies, SOPs, and regulatory requirements. You will manage facilities, security, compliance, and financial controls while leading a team of Property Managers and engineers.

The role emphasizes cross-functional coordination, resident relations, and process improvements to elevate service delivery and community experience.

Qualifications

• Bachelor's degree in property management, engineering, business administration, real estate management, or related field.
• At least 5 years in property management or real estate operations, with 3 years in a supervisory/managerial role.
• Strong knowledge of property management operations, policies, and procedures.
• Proven ability to lead, supervise, and develop teams.
• Excellent communication and stakeholder management skills.
• Strong organizational and project management skills.

Responsibilities

• Provide operational oversight across assigned properties, ensuring compliance with policies, SOPs, service standards, and regulatory requirements.
• Oversee preventive maintenance programs, building systems, equipment performance, security operations, and emergency preparedness.
• Ensure all permits, inspections, contracts, records, and compliance documents are maintained and updated.
• Support Property Managers in resolving escalated resident concerns and facilitating association meetings and community activities.
• Monitor billing, collections, budget utilization, and financial controls; coordinate with Accounting and PM teams.
• Supervise, coach, and support Property Managers, Building Engineers, and operations personnel.
• Lead initiatives to improve operational efficiency, service delivery, and resident experience.

Skills

Leadership

Communication

Stakeholder management

Organizational skills

Problem-solving

Education

Bachelor\'s degree

Tools

MS Office

Property management software

Job description

About us:

Backed by a strong legacy and driven by innovation, Taft Properties continues to build communities that stand the test of time. Its creations include Horizons 101, Taft East Gate, Soltana Nature Residences, Symfoni, and Citation Residences—where life grows forward.

About the role:

• Operations Management: Provide operational oversight across assigned properties, ensuring compliance with company policies, SOPs, service standards, and regulatory requirements. Conduct regular reviews and address operational gaps.
• Facilities, Technical & Security Management: Oversee preventive maintenance programs, building systems, equipment performance, security operations, and emergency preparedness. Coordinate with technical teams and contractors on major repairs, equipment issues, and critical incidents.
• Administrative & Compliance Oversight: Ensure all permits, inspections, contracts, records, and compliance documents are maintained and updated in accordance with regulatory and company requirements.
• Resident Relations & Community Engagement: Support Property Managers in resolving escalated resident concerns, maintaining positive community relations, and facilitating association meetings and community activities.
• Financial Management: Monitor billing, collections, budget utilization, and financial controls. Coordinate with Accounting and Property Management teams on revenue, expenses, and collection-related matters.
• People Management & Team Development: Supervise, coach, and support Property Managers, Building Engineers, and operations personnel. Identify training needs and drive capability-building initiatives to enhance team performance.
• Process Improvement & Cross-Functional Coordination: Lead initiatives that improve operational efficiency, service delivery, compliance, cost management, and resident experience. Collaborate with internal departments and stakeholders to ensure timely resolution of operational concerns.

Role Qualification:

• Bachelor's Degree in Property Management, Engineering, Business Administration, Real Estate Management, or related field.
• At least 5 years of experience in property management or real estate operations, with 3 years in a supervisory/managerial role.
• Strong knowledge of property management operations, policies, and procedures.
• Proven ability to lead, supervise, and develop teams.
• Strong problem-solving, analytical, and decision-making skills.
• Excellent communication and stakeholder management skills, with the ability to coordinate with owners, tenants, contractors, suppliers, and internal teams.
• Strong organizational and project management skills, with the ability to handle multiple properties and priorities.
• Knowledge of budget management, operational controls, and service delivery standards.
• Proficient in Microsoft Office and property management software/systems.

With Taft Properties, you will enjoy the following:

Comprehensive Health Coverage

• Medical and Dental Insurance (upon regularization)
• Life and Accident Insurance (upon regularization)

Work-Life Balance

• Leave credits to support your rest, wellness, and personal commitments

Comfortable Workplace Perks

• Enjoy access to our pantry and office amenities

Fun & Wellness Activities

• Relax and recharge with Yoga Sessions
• Stay active through our Weekly Badminton Games

Prime Cebu Location

• Conveniently located in the heart of Cebu with easy access to public transportation

Be part of a team that values employee wellbeing, engagement, and growth.