URGENT: Customer Service Representative (CSR) HMO On Day 1

Neksjob Philippines; Davao del Sur; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Paid Training

HMO

Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is hiring an enthusiastic Customer Service Representative (CSR) to join our on-site call center team. You will handle incoming calls, explain our services clearly, and work to resolve issues while keeping customers happy.

The role requires at least 6 months of call center experience, on-site availability, and a high school diploma or higher; basic computer literacy is also expected. Join a supportive team with paid training and HMO benefits.

Qualifications

• At least 6 months call center experience.
• On-site work availability.
• High school or senior high school diploma or equivalent.
• Basic computer literacy.

Responsibilities

• Handle incoming calls and explain services clearly.
• Troubleshoot problems and resolve customer issues.
• Leave customers satisfied by the end of the conversation.
• Maintain clear, thorough records after each call.

Skills

Call center experience

Basic computer literacy

Education

High school or senior high school diploma

Job description

URGENT: Customer Service Representative (CSR) HMO On Day 1

Job Description

We're looking for friendly, caring people to join our call center team—folks who truly enjoy helping others and making sure every caller feels valued.

In this role, you’ll handle incoming calls, break down our products in simple terms, troubleshoot problems, and do your best to leave every customer happy by the end of the conversation.

A typical day on the job includes:

Picking up calls with a positive, cheerful tone

Sharing clear, honest details about our services

Fixing issues quickly and with as little runaround as possible

Helping customers update their accounts or make changes to their service

Keeping clear, thorough records after each call

Qualifications

• At least 6 months call center experience
• Willing to work on site
• Education: At least high school or senior high school graduate
• Basic computer literacy

Why Join Us

• Paid Training
• HMO and Other Benefits
• Fun and Supportive Team Environment