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Neksjob Philippines is hiring a Customer Service Representative (CSR) to handle incoming calls, explain our products in simple terms, resolve customer issues, and ensure each interaction ends on a positive note. You will also guide customers through account changes or service updates and take clear notes after every call.
This on-site CSR position in Misamis Oriental offers paid training and benefits within a supportive team environment.
We're on the lookout for warm, people-focused individuals to join our call center team—people who genuinely care about making each customer feel heard and appreciated.
In this position, you'll answer incoming calls, explain our products in plain, simple language, work through customer problems, and aim to make sure every person hangs up feeling good about the interaction.
What your day-to-day will look like:
Starting each call with a positive and friendly attitude
Giving customers straightforward, truthful information about what we offer
Sorting out concerns as fast and smoothly as possible
Walking customers through account changes or service updates
Writing down clear and complete notes after every call
Qualifications
Willing to work on site
Basic computer literacy
Why Join Us