URGENT: Customer Service Representative (CSR) HMO On Day 1

Neksjob Philippines; Pampanga; On-site; PHP 223,200 - 290,160; Full time

Benefits offered by this job

HMO on Day 1

Job summary

Neksjob Philippines is seeking an urgent Customer Service Representative (CSR) on site in Pampanga. You will handle incoming calls, explain products in simple terms, and troubleshoot issues to ensure customer satisfaction by conversation end.

Applicants should have at least 6 months in a call center, be willing to work on-site, and hold a high school or senior high school diploma. Join our team and contribute to top-notch service delivery.

Qualifications

• At least 6 months call center experience.
• Willing to work on-site.
• Education: High school or senior high school graduate.

Responsibilities

• Handle incoming calls and explain our services clearly.
• Troubleshoot problems and resolve issues quickly.
• Update customer accounts and keep accurate records after each call.
• Maintain clear, thorough call records and documentation.

Skills

Call center experience

Customer service

Problem solving

Education

High school or senior high school graduate

Job description

URGENT: Customer Service Representative (CSR) HMO On Day 1

Job Description

We\'re looking for friendly, caring people to join our call center team—folks who truly enjoy helping others and making sure every caller feels valued.

In this role, you\u2019ll handle incoming calls, break down our products in simple terms, troubleshoot problems, and do your best to leave every customer happy by the end of the conversation.

A typical day on the job includes:

Picking up calls with a positive, cheerful tone

Sharing clear, honest details about our services

Fixing issues quickly and with as little runaround as possible

Helping customers update their accounts or make changes to their service

Keeping clear, thorough records after each call

Qualifications

At least 6 months call center experience

Willing to work on site

Education: At least high school or senior high school graduate

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