Underwriting (Insurance) Support Specialist Onsite

Deployed Philippines Inc.; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Leaves entitlement

HMO and life insurance upon hire

Job summary

Deployed Philippines Inc. is hiring for an underwriting support role in Metro Manila. You will perform underwriting and administrative duties, maintaining trackers and CRM to support reporting and decision making.

You will assist the Lead/Senior Underwriter with new business, renewals, endorsements, and cancellations in line with policy procedures. The role requires strong English communication, sharp attention to detail, and experience in F&G insurance.

Qualifications

• 2+ years experience in the F&G insurance industry.
• Able to listen, digest information and report clearly for diverse audiences.
• Experience with Australian/NZ markets preferred; overseas experience considered.
• Willingness to learn and assist the Lead/Senior Underwriter.
• Fast learner, able to adapt to process updates.
• Team player with minimal supervision and good time management.
• Strong administrative skills and meticulous record-keeping for underwriting inquiries.
• Excellent verbal and written English communication.
• Familiar with insurance terminologies/jargons.

Responsibilities

• Complete underwriting/administrative duties and maintain trackers/CRM for reference.
• Assist Lead/Senior Underwriter with new business, renewals, endorsements and cancellations.
• Respond to email policy inquiries from Clients, Staff & Insurers.
• Support Internal and External Advisers on underwriting issues.

Skills

Underwriting experience

English communication

Administrative skills

Google Sheets

Insurance terminology

Team player

Tools

Google Sheets

Accounting software

Underwriting software

Job description

About Deployed

Deployed is an established BPO firm specialising in workforce solutions. We partner with a range of globally minded businesses, from start-ups to large corporations across a range of industries.

Our expert team of recruiters at Deployed will work closely with you to create a career change that challenges, motivates, and excites you. We take the time to understand your ambitions to ensure an effective job match and place you in a business where you'll perform your best. You'll be supported at every step to ensure success- from job searching and placement to a robust onboarding process to ongoing HR, office, and IT support. Deployed is committed to offering you holistic support at every step to ensure you succeed, have the best work experience and a rewarding career.

What You'll Do in the Role

• Complete underwriting/administrative duties such as maintaining accuracy and completeness of trackers/spreadsheets/CRM for reference which is necessary for tracking and reporting purposes

• Be of assistance to the Lead/Senior Underwriter in processing new businesses, renewals, reviews endorsements and cancellations in accordance with policies and procedures.

• Responds to email policy inquiries, Emails may be from Clients, Staff, & Insurers

• Provide support to Internal and External Advisers for underwriting related issues

Skills /Qualifications

• 2+ years experience working in the F&G insurance industry

• An ability to listen, digest information and report on it in a way that it can be processed by different audiences (stakeholders, lawyers, medical, financial etc.)

• Preference to a candidate with experience in the Australian and or New Zealand Market, however some overseas market experience can be considered dependant on location (ie. North America) and duration.

• Has willingness and initiative to learn and assist the Lead/Senior Underwriter.

• Fast Learner and has the ability to cope with process updates to meet business requirements.

• A team player who can work with minimal supervision and manage time efficiently.

• Strong administrative skills and an ability to effectively manage all aspects of each underwriting inquiry.

• Keen to details and ability to keep detailed records of policies underwritten and changes made.

• Excellent verbal and written English communication skills

• An ability to confidently handle sensitive, confidential information (such as commission payment reports, bank account details).

• Experience using Google sheets is preferred (basic understanding).

• Experience using Accounting and or Underwriting software preferred.

• Experience handling multiple inboxes

• Ability to understand or familiar with insurance terminologies/jargons.

• Preferably with basic to good numeracy and statistical skills.

• With excellent knowledge on email etiquette.

• Ability to problem solve and find solutions for business and client cases.

Why you should join our team!

Leaves entitlement, HMO and life insurance upon hire!

Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed!

At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness.