UK Payroll & Data Integrity Specialist

KMC Solutions; Taguig; Hybrid; PHP 420,000 - 640,000; Full time

Job summary

KMC Solutions is seeking a customer service professional to handle incoming and outgoing calls and provide email support for UK payroll inquiries from clients. You will verify client records and use Zoho CRM to manage data and tasks, in a professional services environment.

Strong English, keen attention to detail, and the ability to prioritize in a fast-growing team are essential, with knowledge of UK employment laws helping deliver accurate payroll support.

Qualifications

• Desirable experience in a professional service handling data collection and financial information via calls/emails.
• Close attention to detail for data collection and ID verification per company processes.
• Fluent in English, both spoken and written, with UK client exposure in GMT hours.
• Comfort with numbers for payroll-related queries.
• Experience handling telephone and email communications professionally.
• Flexible team player who can prioritize tasks.

Responsibilities

• Handle incoming and outgoing calls and provide email support to customers promptly.
• Verify and maintain client records relating to UK employment and payroll.
• Use Zoho CRM and online portals to collect data and manage daily tasks.
• Ensure service quality by following standards and suggesting process improvements.
• Stay updated on products, services, and UK employment law updates.
• Be prepared to take on additional duties as needed by management and prioritize when required.

Skills

Professional customer service

Attention to detail

Excellent English

Phone & email handling

Team player

Prioritization

UK payroll knowledge

Tools

Zoho CRM

Job description

KMC Solutions is seeking a customer service professional to handle incoming and outgoing calls and provide email support for UK payroll inquiries from clients. You will verify client records and use Zoho CRM to manage data and tasks, in a professional services environment.

Strong English, keen attention to detail, and the ability to prioritize in a fast-growing team are essential, with knowledge of UK employment laws helping deliver accurate payroll support.