Hybrid Network & Security Technician (US Hours)

First Focus; Hinoba-an; Hybrid; PHP 893,000 - 1,116,000; Full time

Benefits offered by this job

Hybrid working

Remote considered for right candidate

HMO from Day 1 + dental cover

Uprise coaching access

25 days paid leave annually

Employee referral program

MVP Award

Job summary

First Focus is seeking a Network Support Technician to join our Philippines team, supporting our US-based parent company during US business hours. This role emphasizes networking and security with Ubiquiti expertise preferred and exposure to other enterprise vendors. Hybrid work is available with a late shift alignment to US hours.

You’ll deploy, configure and support network infrastructure across multiple client environments, including firewall platforms, VPNs, VLANs and wireless networking.

Qualifications

• Experience supporting business network environments.
• Strong knowledge of TCP/IP networking, routing and switching.
• Experience configuring and supporting firewalls.
• Ubiquiti experience is highly desirable.
• Experience with Fortinet, Cisco, Sophos, Palo Alto, Meraki, WatchGuard or other enterprise vendors.
• Excellent communication skills and a genuine passion for solving problems.
• Comfortable working late shift to support US-based operations.

Responsibilities

• Deploying, configuring and supporting network infrastructure across multiple client environments.
• Installing, configuring and maintaining firewall platforms, with Ubiquiti preferred.
• Supporting technologies including routing, switching, VLANs, VPNs and wireless networking.
• Troubleshooting complex connectivity and security issues.
• Working with project and engineering teams to deliver new network deployments.
• Monitoring network health and proactively identifying opportunities for improvement.
• Providing technical guidance and clear communication to clients.
• Creating accurate technical documentation and maintaining network standards.

Skills

TCP/IP networking

Routing

Switching

Network security

VPNs

Wireless networking

Tools

Ubiquiti

Fortinet

Cisco

Sophos

Palo Alto

Meraki

WatchGuard

Job description

First Focus is seeking a Network Support Technician to join our Philippines team, supporting our US-based parent company during US business hours. This role emphasizes networking and security with Ubiquiti expertise preferred and exposure to other enterprise vendors. Hybrid work is available with a late shift alignment to US hours.

You’ll deploy, configure and support network infrastructure across multiple client environments, including firewall platforms, VPNs, VLANs and wireless networking.