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Job summary
A staffing solutions firm in Cebu City is seeking a Call Center Team Lead for its Travel Sales team. The role involves leading and managing sales agents, ensuring high sales performance, and delivering excellent customer service. Candidates should have 2 to 3 years of experience in a sales leadership role and possess strong skills in team management and strategy development. This position is fully onsite and offers a dynamic working environment.
Qualifications
2 to 3 years of experience as a Team Lead in a sales line of business.
Experience in managing KPIs related to sales quotas.
Strong skills in handling objections.
Responsibilities
Lead, motivate, and coach travel sales agents to achieve sales targets.
Track and analyze sales data to boost sales and profitability.
Ensure the team delivers excellent customer service.
Work closely with other departments to ensure smooth service delivery.
Skills
Team Leadership
Sales Strategy
Customer Service
Handling Objections
Education
Completed 2nd year college or College Graduate
Job description
A staffing solutions firm in Cebu City is seeking a Call Center Team Lead for its Travel Sales team. The role involves leading and managing sales agents, ensuring high sales performance, and delivering excellent customer service. Candidates should have 2 to 3 years of experience in a sales leadership role and possess strong skills in team management and strategy development. This position is fully onsite and offers a dynamic working environment.