Senior Travel Planner & Customer Concierge

Recruitify_HR; Manila; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment firm in Manila is seeking a skilled Travel Coordinator to assist clients with travel arrangements, ensuring high-quality service. The ideal candidate will have 5-8 years of experience, a high school diploma, and strong skills in communication and travel booking software. Responsibilities include managing bookings, customer inquiries, and travel documentation while ensuring client satisfaction. This full-time role offers various employee recognition perks and health benefits.

Qualifications

• 5-8 years of experience in travel coordination or a related field.
• Proven ability to manage multiple tasks effectively.

Responsibilities

• Assist clients in planning and booking travel arrangements including flights, accommodations, and activities.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of various travel destinations and pricing to offer informed recommendations.
• Handle necessary documentation and processes for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Skills

Strong communication and interpersonal skills

Proficiency in travel booking software

Detail-oriented with excellent organizational skills

Ability to work in a fast-paced environment

Education

High School diploma or equivalent

Job description

A recruitment firm in Manila is seeking a skilled Travel Coordinator to assist clients with travel arrangements, ensuring high-quality service. The ideal candidate will have 5-8 years of experience, a high school diploma, and strong skills in communication and travel booking software. Responsibilities include managing bookings, customer inquiries, and travel documentation while ensuring client satisfaction. This full-time role offers various employee recognition perks and health benefits.