Travel & Hospitality Customer Care Specialist

Metacom Careers

14 días+

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Provide exceptional customer service to clients in the travel and hospitality sector.
Assist customers with inquiries and bookings for travel arrangements.
Resolve customer complaints and issues in a timely manner.
Maintain detailed records of customer interactions.
Collaborate with team members to enhance service delivery and customer satisfaction.

Strong communication

Interpersonal skills

Multitasking

Customer service

High school diploma

Customer Service Representative / Travel & Hospitality

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Description

Provide exceptional customer service to clients in the travel and hospitality sector.
Assist customers with inquiries and bookings for travel arrangements.
Resolve customer complaints and issues in a timely manner.
Maintain detailed records of customer interactions.
Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

Educational Qualifications:High school diploma or equivalent preferred.
Experience Level:Entry-level (0–2 years).
Skills and Competencies:Strong communication and interpersonal skills.
Qualities and Traits:Positive attitude, patience, and problem-solving abilities.
Responsibilities and Duties:Ability to multitask and work in a fast-paced environment.