Travel & Hospitality Customer Care Specialist

Metacom Careers; Pasay; Presencial; PHP 167 400 - 256 680; Tempo integral

Descrição da oferta de emprego

Customer Service Representative / Travel & Hospitality

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

• HMO

Professional Development

• Job Training, Professional Development

Description

• Provide exceptional customer service to clients in the travel and hospitality sector.
• Assist customers with inquiries and bookings for travel arrangements.
• Resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

• Educational Qualifications:High school diploma or equivalent preferred.
• Experience Level:Entry-level (0–2 years).
• Skills and Competencies:Strong communication and interpersonal skills.
• Qualities and Traits:Positive attitude, patience, and problem-solving abilities.
• Responsibilities and Duties:Ability to multitask and work in a fast-paced environment.