Travel & Expense Program Administrator (Hybrid)

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.; Philippines; On-site; PHP 350,000 - 600,000; Full time

Job summary

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. seeks a Travel and Expense Program Administrator to manage corporate card and banking processes, ensuring records accuracy and policy compliance. The role coordinates with internal stakeholders and banking partners to process requests and maintain documentation.

The position emphasizes timely processing, SLA adherence, and opportunities to improve efficiency in corporate card management and related banking activities.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.

Responsibilities

• Provide day-to-day administrative support for the corporate credit card program.
• Process card issuance, renewals, replacements, cancellations, and account maintenance.
• Review and validate documents for compliance with policies and controls.
• Coordinate with cardholders, stakeholders, and banking partners to address inquiries.
• Monitor credit card records and maintain documentation and system updates.
• Assist in account reconciliations, reporting, and audit preparation.

Skills

Attention to detail

Multi-tasking

Communication

Controls & compliance

Problem solving

AI tooling readiness

Education

Bachelor’s degree in Accounting/Finance/Business Admin

Tools

Microsoft Excel

ERP systems (Oracle, SAP)

Job description

Job Summary:

The Travel and Expense Program Administrator is responsible for managing corporate card and banking administration processes, ensuring accurate maintenance of records, compliance with internal controls, and efficient coordination with internal stakeholders and external banking partners. This role supports the organization by ensuring timely processing of requests, maintaining proper documentation, and improving operational efficiency across corporate card and bank-related activities.

Key Responsibilities:

• Provide day-to-day administrative support for the organization's corporate credit card program.

• Process requests related to card issuance, renewals, replacements, cancellations, and account maintenance.

• Review and validate submitted documents to ensure compliance with company policies and internal controls.

• Coordinate with cardholders, internal stakeholders, and banking partners to address inquiries and resolve account-related concerns.

• Monitor credit card records and maintain accurate documentation and system updates.

• Assist in account reconciliations, reporting, and audit requirements by preparing necessary records and supporting documentation.

• Ensure requests and transactions are completed within established service level agreements (SLAs).

• Support process improvement initiatives by identifying opportunities to enhance operational efficiency and service delivery.

• Perform other administrative and operational tasks related to corporate card management as assigned.

Qualifications:

Education and Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.

• 2–5 years of experience in finance operations, banking administration, treasury support, accounts payable, or similar roles.

• Experience in corporate card management, banking operations, or administrative support within a corporate environment is preferred.

Technical Skills

• Proficient in Microsoft Excel (data management, reporting, pivot tables, and basic analysis).

• Experience with ERP systems (Oracle, SAP, or similar tools) is an advantage.

• Familiarity with banking platforms, expense management systems, and documentation processes is preferred.

Core Competencies

• Strong attention to detail and accuracy.

• Ability to manage multiple requests and prioritize tasks effectively.

• Strong communication and stakeholder management skills.

• Knowledge of controls, compliance, and process documentation.

• Ability to analyze issues and provide practical solutions.

• Ability to quickly learn and apply enterprise AI tools and technologies to support business processes and operational efficiency.