Travel Customer Support Specialist

Metacom Careers; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Job summary

Metacom Careers in the Philippines is seeking an entry-level Customer Service Representative to support clients in travel and hospitality. You will handle inquiries, assist with bookings, and ensure smooth travel arrangements.

The role emphasizes clear communication, a positive attitude, and the ability to multitask in a fast-paced environment. You will maintain records and collaborate with the team to continually improve service delivery.

Qualifications

• High school diploma or equivalent preferred.
• Entry-level (0–2 years) experience.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to clients in the travel and hospitality sector.
• Assist customers with inquiries and bookings for travel arrangements.
• Resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Skills

Strong communication

Interpersonal skills

Education

High school diploma

Job description

Metacom Careers in the Philippines is seeking an entry-level Customer Service Representative to support clients in travel and hospitality. You will handle inquiries, assist with bookings, and ensure smooth travel arrangements.

The role emphasizes clear communication, a positive attitude, and the ability to multitask in a fast-paced environment. You will maintain records and collaborate with the team to continually improve service delivery.