Travel Counter Specialist | Guest Experience

CYTS (Philippines) Tour Limited Inc.; Makati; Vor Ort; PHP 201.000 - 290.000; Vollzeit

Zusammenfassung

CYTS (Philippines) Tour Limited Inc. is seeking an Office Staff (Counter Specialist) to join our Makati City team.

This full-time role involves welcoming clients at the travel agency counter, providing information on destinations and services, and assisting with bookings and payments to ensure a smooth travel planning experience. The ideal candidate has fresh graduate status or at least 6 months in a customer service or counter role, with strong communication skills and a passion for travel.

Qualifikationen

• Fresh graduate or at least 6 months' experience in customer service or counter roles.
• Excellent communication and interpersonal skills.
• Knowledge of travel destinations and services is a plus.
• Proficient with travel booking systems.

Aufgaben

• Greet and assist clients at the travel agency counter, creating a positive first impression.
• Listen to client needs and preferences to recommend travel packages and services.
• Provide up-to-date information on destinations, accommodations, transport and activities.
• Assist clients with booking and payments for a seamless experience.
• Follow up to confirm travel arrangements and answer questions.
• Maintain detailed records of client interactions and bookings.
• Collaborate with the team to enhance the customer experience.

Kenntnisse

Customer service

Tools

Booking systems

Jobbeschreibung

CYTS (Philippines) Tour Limited Inc. is seeking an Office Staff (Counter Specialist) to join our Makati City team.

This full-time role involves welcoming clients at the travel agency counter, providing information on destinations and services, and assisting with bookings and payments to ensure a smooth travel planning experience. The ideal candidate has fresh graduate status or at least 6 months in a customer service or counter role, with strong communication skills and a passion for travel.