Office Staff ( Reception )

CYTS (Philippines) Tour Limited Inc.; Makati; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Complimentary meals

Attractive incentives for upselling

Overtime pay

Paid Philippine and Chinese holidays

Weekends off

Job summary

CYTS (Philippines) Tour Limited Inc. is seeking a friendly, customer-focused Receptionist in Makati City. You will be the first contact for clients, delivering excellent service while supporting sales and counter operations. Fresh graduates are encouraged to apply, with six months' experience welcomed.

The role emphasizes professional reception, product knowledge, and contributing to sales growth through upselling and cross-selling within the travel sector.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation and sales mindset.
• Fresh graduates encouraged to apply; six months experience welcomed.

Responsibilities

• Welcome and assist customers in a professional, friendly manner.
• Provide accurate information about travel products, services, and promotions.
• Assist clients with applications, document requirements, and inquiries.
• Maintain a clean, organized reception area.
• Support sales growth through cross-selling and upselling.
• Consistently achieve and exceed sales targets and quality standards.
• Contribute to monthly sales goals.
• Provide administrative and operational support to the counter service team.

Skills

Communication

Customer service

Sales mindset

Organizational skills

Computer literacy

Fresh graduates

Sales experience

Job description

About the Role

CYTS (Philippines) Tour Limited Inc. is looking for a friendly, customer-focused, and sales-driven Receptionist to join our growing team in Makati City. In this role, you will be the first point of contact for our clients, providing excellent customer service while supporting our sales and counter service operations.

This is an excellent opportunity for fresh graduates and individuals seeking to build a career in customer service and sales within the travel and tourism industry.

Key Responsibilities

• Welcome and assist customers in a professional, friendly, and courteous manner.
• Provide accurate information about the company's travel products, services, and promotions.
• Assist clients with applications, document requirements, and related inquiries.
• Maintain a clean, organized, and professional reception area.
• Support sales growth through effective cross-selling and upselling techniques.
• Consistently achieve and exceed sales targets and quality standards.
• Contribute to the achievement of monthly sales goals.
• Provide administrative and operational support to the counter service team as needed.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation and sales mindset.
• Good organizational skills with keen attention to detail.
• Proficiency in using computers, office applications, and standard office equipment.
• Sales experience is an advantage.
• Positive, enthusiastic, and adaptable attitude.
• Fresh graduates are encouraged to apply.
• Candidates with at least six (6) months of relevant experience are welcome.

Employee Benefits

• Complimentary meals
• Attractive incentives for successful upselling
• Overtime pay
• Paid Philippine and Chinese holidays
• Weekends off for better work-life balance

Why Join Us?

At CYTS (Philippines) Tour Limited Inc., we foster a supportive and rewarding workplace where employees can grow professionally and personally. We offer competitive compensation, career development opportunities, and a collaborative environment that values innovation, teamwork, and excellence in customer service.

About CYTS (Philippines) Tour Limited Inc.

CYTS (Philippines) Tour Limited Inc. is a leading provider of tourism and travel services in the Philippines. We specialize in delivering exceptional travel experiences through a wide range of tours, travel packages, and corporate travel solutions. Our commitment to customer satisfaction and employee development drives our continued success.