Every Journey Helps Healthcare Reach More Australian Communities
Travel coordination becomes mission-critical when healthcare professionals need to reach the communities counting on them. As a Travel Consultant, you'll manage high-volume flights, accommodation, ground transport, costs, and urgent itinerary changes across an established Australian healthcare recruitment network. With Emapta, top 1% talent gains international travel operations exposure, specialist development, meaningful industry impact, and career opportunities from home.
Snapshot
- Employment Type: Project-based, (Full-time, four-month contract with possible extension)
- Work Setup: Permanent Work From Home
- Shift: Day Shift, Weekends Off
Benefits
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Day Shift schedule
- Permanent WFH arrangement
- Total of 5 annual leaves to be used on your own discretion
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- At least two years of experience in a high-volume travel booking or travel consultant environment
- Knowledge of domestic travel routes and geographic locations
- Experience using travel management booking systems
- Ability to interpret flight pricing, fare rules, and ticketing requirements
- Understanding of travel budgets and ability to recommend cost-effective alternatives
- Ability to manage competing priorities and work accurately in a fast-paced environment
- Experience analysing travel data, reports, and trends
- Advanced understanding of travel cost management, credits, and optimisation strategies
Responsibilities
Community Engagement, Retention & Growth
- Coordinate travel requirements with healthcare professionals, recruiters, and clients, including flights, accommodation, car hire, and other arrangements.
- Provide travel solutions aligned with candidate needs and budgets.
- Ensure travel bookings are accurate, including locations, dates, and times.
Team Culture & Development
- Collaborate effectively with recruiters, candidates, clients, and team members to achieve positive outcomes.
- Take ownership of travel bookings and issues from start to resolution, escalating when required.
- Follow travel processes and procedures to ensure timely issue resolution and service consistency.
- Maintain accurate records and provide clear handovers when required.
- Support team members during busy periods and contribute to a positive team environment.
Brand Position & Loyalty
- Ensure a seamless travel experience.
- Maintain high service standards.
- Resolve travel challenges quickly and professionally.
- Prioritize traveler safety and well-being.
Operational Efficiency
- Monitor travel costs and identify savings opportunities for each booking.
- Allocate travel invoices promptly, ensuring accurate charges to the appropriate client, candidate, or recruiter.
Company Expectations
- Adhere to company policies, procedures, and processes.
- Deliver services that meet quality objectives, customer expectations, and compliance requirements.
- Take responsibility for the quality of your work and escalator issues that affect service or create risk.
- Contribute to continuous improvement through feedback and adoption of changes to company systems or processes.
About the Client
Our client has grown from a bold healthcare recruitment idea into a respected national network of consultants and contractors across Australia. Since its founding, it has connected healthcare professionals with meaningful opportunities across diverse specialties, helping employers strengthen their teams and communities access care. Its success rests on trusted relationships, responsive service, and a commitment to creating better experiences for candidates and clients. Guided by care, curiosity, and respect, the business continues to raise the standard for healthcare recruitment nationwide.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.