Travel Concierge: Japanese Bilingual (Onsite)

Atain; Muntinlupa; On-site; PHP 268,000 - 402,000; Full time

Job summary

Atain is seeking a customer service specialist to handle airline social media inquiries in Japanese. The role requires a high level of written and spoken Japanese, plus solid English communication, and 6 months to 2 years of customer service experience.

The candidate must be a college graduate and willing to work onsite in Alabang, Muntinlupa with a flexible shift. Experience with travel accounts is a plus, and applicants should be adept at navigating social media platforms to engage with users

Qualifications

• College undergraduate or graduate with a Bachelor's degree.
• High level of written and spoken Japanese.
• Good English-speaking skills with 6 months to 2 years of customer service experience.
• Travel account experience is a plus but not required.
• Strong understanding of social media platforms.
• Willing to work onsite in Alabang, Muntinlupa, with flexible shifting.

Responsibilities

• Provide support for airline customer service requests on social media in Japanese.

Skills

Japanese fluency

English proficiency

Social media savvy

Education

Bachelor's degree

Job description

Atain is seeking a customer service specialist to handle airline social media inquiries in Japanese. The role requires a high level of written and spoken Japanese, plus solid English communication, and 6 months to 2 years of customer service experience.

The candidate must be a college graduate and willing to work onsite in Alabang, Muntinlupa with a flexible shift. Experience with travel accounts is a plus, and applicants should be adept at navigating social media platforms to engage with users