Senior Travel Customer Support Specialist

Recruitify_HR; Philippines; On-site; PHP 320,000 - 520,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Recruitify_HR seeks a Customer Service Representative – Travel Associate to handle on-site travel inquiries and bookings in Makati. Requires high school diploma and 3–5 years in customer service or travel, with excellent communication and interpersonal skills.

This role demands strong problem-solving abilities, accuracy in records, and the ability to perform in a fast-paced environment while meeting deadlines. On-site employment with full-time commitment.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of customer service or travel experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Assist customers with travel inquiries and booking arrangements.
• Provide information on travel destinations, services, and policies.
• Resolve customer complaints and issues promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer experience.

Skills

Communication

Interpersonal skills

Education

High School Diploma

Job description

Recruitify_HR seeks a Customer Service Representative – Travel Associate to handle on-site travel inquiries and bookings in Makati. Requires high school diploma and 3–5 years in customer service or travel, with excellent communication and interpersonal skills.

This role demands strong problem-solving abilities, accuracy in records, and the ability to perform in a fast-paced environment while meeting deadlines. On-site employment with full-time commitment.