NO CALLS. JUST CHAT & EMAIL | Airline E-Ticketing Specialist

Caldwell Communications; Caloocan; On-site; PHP 174,000 - 290,000; Full time

Benefits offered by this job

Paid training from Day 1

Performance-based incentives

Career growth opportunities

Supportive work environment

Job summary

Caldwell Communications is hiring Call Center Agents for a Travel Account, onsite in Quezon City. Earn up to ₱26,000 per month with paid training from Day 1 and opportunities for growth.

Responsibilities include assisting customers with travel inquiries, reservations, and itinerary changes via phone, chat, or email. Shifts are required, with locations across multiple sites in Metro Manila.

Qualifications

• High School, Senior High School, College Undergraduate, or College Graduate.
• Good English communication skills.
• Basic computer skills.
• Customer-focused and detail-oriented.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with travel-related inquiries via phone, chat, or email.
• Process flight and hotel reservations.
• Support itinerary changes and cancellations.
• Provide general customer support.

Skills

Good English

Basic computer skills

Customer-focused

Detail-oriented

Willing to work onsite

Shift work

Education

High School / Senior High / College Undergraduate / College Graduate

Job description

Call Center Agent Hiring | Travel Account

Quezon City | Onsite | Up to ₱26,000/month | Full-time

Why Join Us?

• Earn up to ₱26,000/month
• Performance-based incentives
• Paid training from Day 1
• Career growth opportunities
• Supportive work environment

We are hiring Call Center Agents for a Travel Account! If you're looking to build a career in the travel and customer service industry, this is your opportunity.

Locations

Main Site: Muñoz, Quezon City

Other Sites: Quezon City, Pasig, Mandaluyong, Makati, Manila

Job Overview

Assist customers with travel-related inquiries, flight and hotel reservations, itinerary changes, cancellations, and general customer support via phone, chat, or email.

Requirements

• No BPO/call center experience required
• High School, Senior High School, College Undergraduate, or College Graduate
• Good English communication skills
• Basic computer skills
• Customer-focused and detail-oriented
• Willing to work onsite and on shifting schedules

Training

Paid training from Day 1 with full onboarding support.