Travel Associate Customer Service in Top Bpo's.

Recruitify_HR; Davao de Oro; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm in Davao de Oro is looking for a Travel Associate Customer Service professional. You will assist customers with their travel inquiries, provide exceptional service, and maintain accurate records. Candidates should have a Bachelor’s degree and 1-3 years of experience in customer service or travel-related roles. Strong communication and detail-oriented skills are essential. This position offers incentives like a performance bonus and an annual company trip.

Qualifications

• 1-3 years of experience in customer service or travel-related roles.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Assist customers with travel inquiries and bookings.
• Provide exceptional customer service for travel-related issues.
• Maintain accurate records of customer interactions.

Skills

Excellent communication

Interpersonal skills

Problem-solving abilities

Detail-oriented

Education

Bachelor's degree in a relevant field

Job description

Travel Associate Customer Service in Top Bpo's.

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers with travel inquiries and bookings, ensuring a seamless experience.
• Provide exceptional customer service for travel-related issues and resolutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service quality and support.
• Stay updated on travel policies, procedures, and industry trends.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 1-3 years of experience in customer service or travel-related roles.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Detail-oriented with a passion for travel.
• Responsibilities and Duties: Ability to work in a fast-paced environment and meet deadlines.

Working Location

VXI - The Annex | SM City Davao Recruitment Center