Financial & Travel Associate. Customer service Call Center.

Recruitify_HR; Manila; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Performance Bonus

Job summary

A leading recruitment firm in Metro Manila is seeking a Financial & Travel Associate to assist clients with travel arrangements and provide exceptional customer service. The ideal candidate should have a Bachelor’s degree and 1-3 years of experience in customer service or travel-related roles. Strong communication skills and proficiency in CRM systems are essential. This full-time position offers on-site work with various employee benefits including performance bonuses.

Qualifications

• Bachelor’s degree in a relevant field such as Business Administration or Travel Management.
• 1–3 years experience in customer service or travel-related roles.
• Strong communication and interpersonal skills are essential.
• Proficiency in using CRM software and travel booking systems.

Responsibilities

• Assist clients with travel arrangements including booking flights, hotels, and transportation.
• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Process financial transactions related to travel bookings accurately and securely.
• Deliver timely updates and communications regarding travel itineraries and changes.
• Maintain accurate records of client interactions and transactions for future reference.

Skills

Strong communication and interpersonal skills

Detail-oriented with excellent problem-solving abilities

Proficiency in CRM software and travel booking systems

Education

Bachelor’s degree in Business Administration or Travel Management

Tools

CRM software

Travel booking systems

Job description

Financial & Travel Associate. Customer service Call Center.

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist clients with travel arrangements including booking flights, hotels, and transportation.
• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Process financial transactions related to travel bookings accurately and securely.
• Deliver timely updates and communications regarding travel itineraries and changes.
• Maintain accurate records of client interactions and transactions for future reference.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Business Administration, Travel Management, or a related area.
• Experience Level: 1–3 years in customer service or travel-related roles.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in using customer relationship management (CRM) software and travel booking systems.
• Qualities and Traits: Detail-oriented with excellent problem-solving abilities.
• Working Conditions: Ability to work in a fast-paced call center environment.

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