Travel Associate

EU & Beyond Travel Services Inc.; Parañaque; On-site; PHP 279,000 - 446,000; Full time

Job summary

EU & Beyond Travel Services Inc. invites an organized Travel Counselor to join our main office in Paranaque. You will consult with clients, plan and book trips, and upsell services while delivering exceptional service before, during, and after travel.

Maintain client relationships with personalized recommendations and stay current on industry trends to offer the best options. Attention to detail is essential to ensure seamless, worry-free itineraries.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to understand client preferences and budgets.
• A proactive attitude with upselling capabilities.

Responsibilities

• Consult with clients to understand travel preferences, goals, and budget.
• Plan and book trips from start to finish.
• Promote additional services and upgrade options to increase agency revenue.
• Provide proactive customer support before, during, and after trips.
• Maintain lasting client relationships with ongoing travel support and recommendations.
• Stay updated on travel trends, promotions, and industry changes.
• Review travel documents and itineraries for accuracy.

Skills

Client consultations

Sales

Attention to detail

Customer service

Job description

We are a leading travel agency for premium destination committed to delivering exceptional travel experiences to our clients. Our team is passionate about making travel dreams come true by providing expert advice, detailed itineraries, and seamless service. We are currently looking for a detail-oriented and driven Travel Counselor to join our dynamic team willing to work in our MAIN Office in PARANAQUE.

Key Responsibilities:

• Client Consultations: Work closely with clients to understand their travel preferences, goals, and budget.

• Trip Planning & Booking: Handle all enquiries from start to finish.

• Sales & Upselling: Utilize your strong sales abilities to promote additional services and upgrade options, helping clients enhance their travel experience while increasing agency revenue.

• Customer Support: Provide proactive and responsive customer service before, during, and after the trip, ensuring any issues are swiftly resolved and clients have a seamless experience.

• Maintain Client Relationships: Build lasting relationships with clients by offering ongoing travel support and personalized recommendations for future trips.

• Stay Current with Industry Trends: Stay updated on the latest travel trends, promotions, and industry changes to offer clients the best options.

• Attention to Detail: Review all travel documents, itineraries, and bookings for accuracy, ensuring all details are correct and that clients have a smooth, worry-free travel experience.