Travel Agent (Bridgetowne)

VXI Global Holdings B.V. (Philippines); Quezon City; On-site; PHP 180,000 - 360,000; Full time

Job summary

VXI Global Holdings B.V. (Philippines) seeks a Travel Services Associate to arrange business travel, assess customer needs, and plan packages including excursions. You will verify fares, schedules, and total costs, and handle reservations for travel, hotels, cars, and events.

You will also explain required documents and assist with visa processing. The role collaborates with the travel agency on ad hoc tasks and offers guidance on weather, customs, and attractions while arranging seamless trip

Qualifications

• College graduate of any Management or Tourism related course.
• 1-2 years relevant experience in Travel Services.
• 1-2 years customer service experience.

Responsibilities

• Arrange travel for business customers.
• Determine customers’ needs and preferences, such as schedules and costs.
• Plan and arrange tour packages, excursions, and day trips as requested.
• Find fare and schedule information with consideration of best rates.
• Calculate total travel costs.
• Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions.
• Provide details on required documents, such as passports or visas.
• Assist with processing VISAs for international travel.
• Work closely with Travel Agency for ad hoc requirements.
• Give advice about local weather conditions, customs, and attractions.
• Make alternative booking arrangements if changes arise before or during the trip.

Skills

Customer service

Travel planning

Booking support

Communication

Education

College degree in Management or Tourism

Tools

Booking systems

Job description

• Arrange travel for business customers

• Determine customers’ needs and preferences, such as schedules and costs

• Plan and arrange tour packages, excursions, and day trips as requested

• Find fare and schedule information with consideration of best rates

• Calculate total travel costs

• Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions

• Provide including giving details on required documents, such as passports or visas

• Assist on the processing of VISAs for international travel

• Work closely with Travel Agency for ad hoc requirements

• Give advice about local weather conditions, customs, and attractions

• Make alternative booking arrangements if changes arise before or during the trip

• College graduate of any Management or Tourism related course

• At least 1-2 years relevant experience in Travel Services

• At least 1-2 years customer service experience