Travel Advisor II

Hammerjack Pty Ltd; Philippines; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Country-specific benefits

Job summary

Hammerjack Pty Ltd is seeking a Travel Advisor to manage travel arrangements for hotel, flight, and ground transportation requests in a fast-paced environment in the Philippines.

The role involves negotiating with suppliers, maintaining policy-aligned bookings, and handling modifications and cancellations while inputting accurate trip data and providing timely reminders to travelers.

Qualifications

• Bachelor's degree required.
• Basic understanding of ticketing systems and reservations.
• Strong verbal and written communication skills.
• Strong organizational and time-management skills.
• Proficient in MS Word and Excel.
• Ability to learn and apply enterprise AI tools and technologies.

Responsibilities

• Provide travel arrangements for Hotel, Flight, and Ground transportation requests.
• Maintain communication with approved suppliers for booking assistance and handling special requests.
• Negotiate pricing, terms, and flexibility with selected hotels.
• Ensure that all bookings align with company policies, show budgets, and travel guidelines.
• Handle modifications and cancellations of travel bookings as needed.
• Ensure accurate input of traveler details, trip data, and payment information into the system.
• Provide trip reminders to all travelers.
• Offer support in case of emergency situations (e.g., flight delays or cancellations) and find alternative solutions.
• Thrive in a fast-paced, dynamic environment that requires problem-solving and strong attention to detail.

Skills

Verbal & written communication

Organizational skills

Time management

Multi-tasking

Education

Bachelor's degree

Tools

MS Word

Excel

Ticketing systems

Enterprise AI tools

Job description

The Travel Advisors provide various administrative services to talent engaged, represented or supported by the organization (talent may include artists, musicians, actors, personalities, broadcasters, entertainers, athletes, celebrities and other public figures). They make travel arrangements (hotel, flight and ground transportation booking) and organize appropriate facilities and support services. They develop, monitor and report on budgets and costs of supported commercial activities of the talent. They complete and submit various documents in support of the talent's business affairs.

Accountabilities

• Provide travel arrangements for Hotel, Flight, and Ground transportation requests


• Maintain communication with approved suppliers (airlines, hotels, car rental companies) for booking assistance, and handling special requests


• Negotiate pricing, terms, and flexibility with selected hotels


• Ensure that all bookings align with company policies, show budgets, and travel guidelines.


• Handle modifications and cancellations of travel bookings as needed


• Ensure accurate input of traveler details, trip data, and payment information into the system.


• Provide trip reminders to all travelers


• Offer support in case of emergency situations (e.g., flight delays or cancellations) and find alternative solutions


• Thrive in a fast-paced, dynamic environment that requires problem-solving and strong attention to detail

Qualifications

• Bachelor's degree holder


• Basic understanding of ticketing systems and reservation requests


• Strong verbal and written communication skills for effective interaction


• Strong organizational skills to handle multiple travel requests simultaneously


• Proficiency in MS Word and Excel is required.


• Must have exceptional organizational and time-management skills


• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.