Travel Account Team Lead | GDS Sabre & Amadeus

RSD Human Resource Management Consultancy; Cebu City; Sur place; PHP 558 000 - 781 000; Plein temps

Avantages offerts par ce poste

Performance Bonus

Health Insurance

Life Insurance

Job Training

Résumé du poste

A human resource consulting firm in Cebu City is looking for an experienced individual to assist in managing daily operations of the travel account team. Responsibilities include providing guidance to team members, monitoring service level agreements, and acting as a client liaison. The ideal candidate will have a Bachelor's degree, 2-3 years of experience in a call center, and proficiency in GDS tools like Sabre and Amadeus. This is a full-time, on-site role that offers professional development opportunities.

Qualifications

• 2-3+ years in a BPO or call center environment.
• Proficient in GDS tools and platforms such as Sabre and Amadeus.
• Strong people management and team leadership abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.

Responsabilités

• Assist in managing daily operations of the travel account team.
• Provide guidance and support to team members.
• Monitor service level agreements (SLAs) for improvement.
• Act as a liaison between clients and the team.
• Train new staff on GDS tools and platforms.

Connaissances

Proficient in GDS tools and platforms

Strong people management

Excellent communication skills

Strong interpersonal skills

Ability to work in a fast-paced environment

Formation

Bachelor’s degree in a relevant field

Outils

Sabre

Amadeus

Description du poste

A human resource consulting firm in Cebu City is looking for an experienced individual to assist in managing daily operations of the travel account team. Responsibilities include providing guidance to team members, monitoring service level agreements, and acting as a client liaison. The ideal candidate will have a Bachelor's degree, 2-3 years of experience in a call center, and proficiency in GDS tools like Sabre and Amadeus. This is a full-time, on-site role that offers professional development opportunities.