Travel Account GDS Agent - Customer-Centric CSR

Telesys BPO; Muntinlupa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance bonus

Incentives

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Employee discounts

Job summary

Telesys BPO is seeking a Call Center Agent/CSR for an on-site role in Muntinlupa, Metro Manila. You will be the first point of contact for customers on Travel Account (GDS), handling inquiries and resolving concerns with a focus on quality service.

Educational requirement is a high school diploma, with college level considered an advantage. We offer shifting schedules, performance-based incentives, paid leave, and opportunities for promotion within a diverse and supportive workplace.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience is a plus and training is provided.
• Able to work in a fast-paced, high-volume call environment.

Responsibilities

• Serve as primary contact for Travel Account (GDS) questions and inquiries.
• Resolve customer issues and deliver high-quality service with every interaction.

Skills

Communication

Customer service

Education

High School diploma

Job description

Telesys BPO is seeking a Call Center Agent/CSR for an on-site role in Muntinlupa, Metro Manila. You will be the first point of contact for customers on Travel Account (GDS), handling inquiries and resolving concerns with a focus on quality service.

Educational requirement is a high school diploma, with college level considered an advantage. We offer shifting schedules, performance-based incentives, paid leave, and opportunities for promotion within a diverse and supportive workplace.