Travel Account (GDS) Agent | 1-Year BPO Experience | Fixed Weekends Off

Telesys BPO; Muntinlupa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance bonus

Incentives

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Employee discounts

Job summary

Telesys BPO is seeking a Call Center Agent/CSR for an on-site role in Muntinlupa, Metro Manila. You will be the first point of contact for customers on Travel Account (GDS), handling inquiries and resolving concerns with a focus on quality service.

Educational requirement is a high school diploma, with college level considered an advantage. We offer shifting schedules, performance-based incentives, paid leave, and opportunities for promotion within a diverse and supportive workplace.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience is a plus and training is provided.
• Able to work in a fast-paced, high-volume call environment.

Responsibilities

• Serve as primary contact for Travel Account (GDS) questions and inquiries.
• Resolve customer issues and deliver high-quality service with every interaction.

Skills

Communication

Customer service

Education

High School diploma

Job description

Telesys BPO

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Professional Development

Job Training

Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as Travel Account (GDS) Agent. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

• Resume and a government-issued ID
• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer:

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace