Transport Coordinator

2GO Group; Cagayan de Oro; On-site; PHP 223,000 - 335,000; Full time

Job summary

2GO Group in the Philippines is seeking a Transport Coordinator to ensure accurate reporting and proper documentation. You will coordinate with Operations and Customer Service, update bookings, and forward schedules to principals.

The role requires handling inquiries, monitoring cargo, and ensuring timely submission of reports while coordinating with the Returns and Claims teams. A 4-year degree and 6–12 months in related work are preferred.

Qualifications

• Graduate of any 4 year course.
• At least 6–12 months experience in Warehouse Operations and Transport–Related Activities.
• Strong communication skills, time management, and records management.

Responsibilities

• Updates orders to Deliver Booking/Monthly Sailing Schedule and forwards it to Operations Team, Customer Service Team and Principal.
• Handles inquiries from Internal and External customers and provide answers and solutions.
• Monitors outbound, inbound cargoes, pending cargoes and problematic cargoes.
• Checks and ensures accurateness of reports from Operations, Warehouse and fellow Transport Coordinators.
• Ensures on time submission of reports to Principals and Operations.
• Updates pull out report in coordination with returns Coordinator.
• Reserves trucks for inter-warehouse transfers. Coordinates with other Forwarders and Principals.
• Compiles Transport SOPs.
• Identifies, recommends and implements process enhancements if any.
• Ensures on time TMS (Transport Management System) planning are actually executed.
• Ensures on time submission of TUR (Truck Utilization Report).
• Ensures all claims related issues are properly reported and coordinated with Claims Team.
• Performs other tasks that may assigned by the superior from time to time.

Skills

Communication Skills

Time Management

Records Management

Education

Graduate of any 4 year course

Tools

SAP

Analytics tools

Job description

Job Description:

Here’s the difference you’ll make

You are responsible for providing accurate reports, proper documentation, answering internal and external customer inquiries in proper coordination with other Transport Coordinators and Operations Team.

What You’ll Do

• Updates orders to Deliver Booking/Monthly Sailing Schedule and forwards it to Operations Team, Customer Service Team and Principal.
• Handles inquiries from Internal and External customers and provide answers and solutions.
• Monitors outbound, inbound cargoes, pending cargoes and problematic cargoes.
• Checks and ensures accurateness of reports from Operations, Warehouse and fellow Transport Coordinators.
• Ensures on time submission of reports to Principals and Operations.
• Updates pull out report in coordination with returns Coordinator.
• Reserves trucks for inter-warehouse transfers. Coordinates with other Forwarders and Principals.
• Compiles Transport SOPs.
• Identifies, recommends and implements process enhancements if any.
• Ensures on time TMS (Transport Management System) planning are actually executed.
• Ensures on time submission of TUR (Truck Utilization Report).
• Ensures all claims related issues are properly reported and coordinated with Claims Team.
• Performs other tasks that may assigned by the superior from time to time.

Educational Background

• Graduate of any 4 year course

Professional Experience

• At least 6-12 months experience in Warehouse Operations and Transport – Related Activities

Competencies, Skills, Knowledge And Abilities

Leadership Competencies

• Communication Skills
• Time Management
• Records Management

Technical Competencies

• Knowledge in SAP system
• Analytical Skills
• System application and usage

What’s In It For You at 2GO?

Own work that matters.

You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported.

You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day.

You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond.

Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being