Company Overview
Worldwide Logistics Philippines Solutions Inc., a member of the Worldwide Logistics Group (WWL), founded in 2003 and headquartered in Shanghai, International Headquarter in Singapore operates across more than 60 countries and regions.
The Group provides end-to-end global logistics solutions, including ocean freight, air freight, land transport, multimodal services, cross-border e-commerce logistics, warehousing, and supply chain management.
Driven by digital and AI innovation, WWL delivers efficient, reliable, and intelligent one-stop logistics services to customers worldwide.
Key Responsibilities
1. Transportation Planning & Coordination
- Assist in coordinating daily transportation activities for freight and project cargo shipments.
- Assist in arranging suitable vehicles, trailers, equipment, and transport resources according to cargo requirements.
- Coordinate pickup and delivery schedules based on customer and operational requirements.
- Assist in coordinating multimodal transportation activities when required.
- Monitor shipment and vehicle movements from origin to destination.
- Follow up with drivers and transport vendors on pickup and delivery status.
- Provide shipment and delivery status updates to customers and internal stakeholders when required.
- Assist in preparing transport orders and ensuring transportation activities follow company procedures.
2. Project Cargo Support
- Assist in coordinating transportation arrangements for project cargo, including oversized, overweight, and specialized loads.
- Support the team in coordinating route surveys, permits, bring out, and special handling requirements.
- Coordinate with project teams, site teams, transport vendors, and other relevant parties as instructed.
- Monitor project transportation schedules and provide updates to the Logistics Operation Manager.
- Escalate any transportation delays, operational issues, or potential risks promptly.
3. Vendor & Carrier Coordination
- Assist in coordinating with transport vendors, subcontractors, and carriers for daily transportation requirements.
- Obtain and compare transport rates from vendors when required.
- Assist in monitoring vendor and carrier performance and service quality.
- Maintain updated records of transport vendors, rates, vehicle information, and service arrangements.
- Escalate vendor-related issues to the Logistics Operation Manager for further action.
4. Customer Service & Communication
- Assist in handling transportation-related inquiries from customers and internal teams.
- Provide timely updates on shipment status, delivery schedules, delays, and operational issues.
- Follow up on customer requirements and coordinate with the relevant operational parties.
- Assist in resolving transportation issues and escalating matters requiring management attention.
- Maintain professional communication with customers, vendors, drivers, and business partners.
5. Documentation & Administrative Support
- Prepare and process transport-related documents, including delivery orders, permits, manifests, and shipment reports.
- Maintain accurate transportation records and databases.
- Assist in preparing transport quotations and cost estimates when required.
- Verify transportation charges and vendor invoices against relevant records.
- Ensure proper filing of transportation documents for operational, audit, and compliance purposes
6. Compliance & Safety Support
- Assist in ensuring transportation activities comply with company procedures, applicable regulations, permit requirements, and safety standards.
- Verify relevant driver, vehicle, and transport documentation as required.
- Report transportation incidents, safety concerns, or compliance issues to the Logistics Operation Manager.
- Support the implementation of corrective actions and safe transportation practices.
- Assist in monitoring transportation costs and identifying potential cost-saving opportunities.
Requirements
- Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Fresh graduates or candidates with relevant logistics/transport experience are welcome to apply.
- Previous experience in transportation, freight forwarding, logistics operations, or project cargo is an advantage.
- Basic understanding of transportation planning, delivery coordination, and logistics documentation is preferred.
- Good command of English, both written and spoken. Filipino/Tagalog communication skills are required.
- Good analytical and problem-solving skills.
- Able to think critically and make appropriate decisions within the scope of responsibility.
- Willing to think outside the box and challenge existing practices where appropriate.
- Good communication, coordination, and follow-up skills.
- Proactive, responsible, detail-oriented, and willing to learn.
- Able to work independently while also functioning effectively as part of a team.
- Able to manage multiple tasks and follow up on matters within required timelines.