Transformation Manager

Bounty Fresh Group Holdings, Inc.; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Bounty Fresh Group Holdings, Inc. is seeking a Transformation Manager to lead people-side change across projects, ensuring adoption and realization of business benefits. You will design change plans, engage stakeholders, and drive training programs to enable users.

Based in Bonifacio Global City, Taguig, the role requires strong communication, change management expertise (PROSCI/ADKAR/Kotter), and the ability to measure adoption success and sustain improvements through leadership collaboration.

Qualifications

• Experience in change management methodologies (e.g., PROSCI, ADKAR, Kotter).
• Proven ability to lead change initiatives across projects and functions.
• Strong facilitation and stakeholder management skills.

Responsibilities

• Develop change management plans aligned with project goals.
• Identify risks and resistance points with mitigation strategies.
• Conduct change impact and readiness assessments.
• Engage stakeholders and communicate plans clearly.
• Design and deliver training to support adoption.
• Monitor adoption metrics and drive continuous improvement.
• Support post-go-live stabilization and lessons learned.

Skills

Change management

Stakeholder engagement

Communication

Facilitation

User enablement

Data-driven decision making

Education

Bachelor's degree in business/management/IT

Tools

PROSCI

ADKAR

Kotter's 8-Step

Job description

The Transformation Manager is responsible for managing the people side of change in an organization, ensuring smooth transitions during project implementations, process improvements, or technology rollouts. Their role focuses on minimizing resistance, maximizing adoption, and ensuring business benefits are realized.

Duties and Responsibilities:

• Develop and execute change management plans, ensuring alignment with project goals.
• Identify risks and resistance points, developing mitigation strategies.
• Conduct change impact and readiness assessments.

Stakeholder Engagement & Communication

• Identify key stakeholders and build strong relationships.
• Develop clear, engaging communication plans (emails, FAQs, workshops, etc.).
• Facilitate feedback loops to address concerns and improve adoption.

Training & User Enablement

• Design and deliver training programs to support end-user adoption.
• Develop training materials, user guides, FAQs, and other support resources.
• Organize workshops, webinars, and hands‑on sessions for knowledge transfer.

User Experience & Adoption Support

• Ensure a smooth transition by enhancing the user experience.
• Gather user feedback and provide continuous improvement recommendations.
• Monitor adoption rates and track key success metrics.
• Establish mechanisms for sustained adoption (champion networks, post-go-live support, etc.).
• Conduct post-implementation reviews and collect lessons learned.
• Work with leadership to integrate change into organizational culture.

KEY QUALIFICATIONS

• Bachelor’s degree in business, management, engineering, IT, or a related field.
• Experience in change management methodologies (e.g., PROSCI, ADKAR, Kotter).
• Strong communication, facilitation, and stakeholder management skills.
• Knowledge of training and user experience best practices.
• Ability to analyze adoption metrics and user feedback.
• Background in project management, organizational development, or business transformation.

WORK ARRANGEMENT: FULL ONSITE IN BGC, TAGUIG | MON-FRI | DAYSHIFT