Change Management - Senior Associate

SGV & Co.; Makati; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

SGV & Co. in Makati invites an experienced Change Management professional to lead organizational and technology transformation initiatives.

You will drive stakeholder engagement, readiness assessments, and adoption strategies across people, process, and technology dimensions. The role emphasizes designing communication plans, facilitating workshops, and coaching teams to achieve sustainable transformation outcomes.

Qualifications

• Bachelor's degree in Psychology, Human Resources, Organizational Development, Communications, Business Administration, Management, or related disciplines.
• Minimum 3 years of experience in change management, organizational development, communications, learning, workforce transformation, or consulting.
• Experience supporting technology or business transformation programs.
• Experience facilitating workshops or stakeholder discussions.
• Preferred: Change management certification (Prosci, ACMP, or equivalent).

Responsibilities

• Conduct change impact assessments across people, process, technology, and stakeholder dimensions to identify risks, readiness requirements, and adoption impacts.
• Develop and manage comprehensive Change Management strategies and plans, including stakeholder engagement, communication, readiness, sponsorship, resistance management, and adoption activities to support successful organizational and technology transformation initiatives.
• Design and deliver communication strategies, leadership messaging, stakeholder updates, presentations, newsletters, awareness campaigns, and other engagement materials.
• Facilitate workshops, focus groups, training sessions, change champion networks, and stakeholder engagement activities.
• Assess organizational readiness and monitor adoption, training effectiveness, stakeholder sentiment, and change performance metrics.
• Develop training strategies, learning materials, user enablement programs, and training needs assessments to support successful adoption.
• Coach associates and project team members on change management methodologies, tools, and best practices.
• Create surveys, feedback mechanisms, and change success metrics to measure stakeholder readiness, adoption, engagement, proficiency, and overall transformation effectiveness, leveraging insights to drive continuous improvement and sustain outcomes.
• Contribute to the development and continuous improvement of organizational transformation frameworks, methodologies, tools, templates, and accelerators.

Skills

Change management

Stakeholder engagement

Communication planning

Training design

Adoption strategies

Organizational readiness

Facilitation

Workshop facilitation

Education

Bachelor's degree in Psychology, Human Resources, Organizational Development, Communications, Business Administration, Management, or related disciplines

Job description

Responsible for supporting organizational change initiatives across HR transformation, workforce transformation, and technology-enabled programs. The role focuses on stakeholder engagement, change impact assessment, communications, training, adoption, and business readiness activities to help organizations achieve sustainable transformation outcomes.

WE

• Conduct change impact assessments across people, process, technology, and stakeholder dimensions to identify risks, readiness requirements, and adoption impacts.
• Develop and manage comprehensive Change Management strategies and plans, including stakeholder engagement, communication, readiness, sponsorship, resistance management, and adoption activities to support successful organizational and technology transformation initiatives.
• Design and deliver communication strategies, leadership messaging, stakeholder updates, presentations, newsletters, awareness campaigns, and other engagement materials.
• Facilitate workshops, focus groups, training sessions, change champion networks, and stakeholder engagement activities.
• Assess organizational readiness and monitor adoption, training effectiveness, stakeholder sentiment, and change performance metrics.
• Develop training strategies, learning materials, user enablement programs, and training needs assessments to support successful adoption.
• Gather stakeholder feedback, identify change risks and resistance points, and implement mitigation strategies to address barriers to change.
• Support leadership alignment, sponsor engagement, and change champion activities to reinforce transformation objectives.
• Coach associates and project team members on change management methodologies, tools, and best practices.
• Create surveys, feedback mechanisms, and change success metrics to measure stakeholder readiness, adoption, engagement, proficiency, and overall transformation effectiveness, leveraging insights to drive continuous improvement and sustain outcomes.
• Contribute to the development and continuous improvement of organizational transformation frameworks, methodologies, tools, templates, and accelerators.

Competency Requirements

Education

• Bachelor's degree in Psychology, Human Resources, Organizational Development, Communications, Business Administration, Management, or related disciplines.

Required

• Minimum 3 years of experience in change management, organizational development, communications, learning, workforce transformation, or consulting.
• Experience supporting technology or business transformation programs.
• Experience facilitating workshops or stakeholder discussions.

Preferred

• Change management certification (Prosci, ACMP, or equivalent).
• Experience supporting HR transformation or HRIS implementation programs.