Transformation and Innovation Manager

Socium - Teams Done Differently; Philippines; On-site; PHP 2,000,000 - 4,200,000; Full time

Job summary

Socium - Teams Done Differently is seeking a Transformation & Innovation Manager to lead the organization's CI, innovation, and business transformation portfolio. The role will also lead a team of Transformation Leads, Transformation Experts, and the Intake & Evaluation Lead.

You will direct the transformation team, ensuring initiatives are prioritized, effectively delivered, and generate measurable business value for the organization. Strong governance and executive communication are essential.

Qualifications

• Bachelor’s degree in Business, Management Engineering, Industrial Engineering, or related field.
• 7+ years in business transformation and CI in multinational/GBS.
• 5+ years people/program leadership.
• Proven experience leading complex transformation programs.
• Strong governance, stakeholder management, benefits realization, and executive communication.

Responsibilities

• Own end-to-end CI, innovation, and transformation pipeline from intake to benefits realization.
• Translate strategy into a portfolio of initiatives with clear outcomes.
• Lead and develop the transformation team with coaching and performance management.
• Oversee complex transformation programs, including delivery and handover.
• Drive continuous improvement through Kaizen and process optimization.
• Partner with Operations, IT, Data, HR, and Finance to deliver integrated solutions.

Skills

Leadership

Governance

Program leadership

Kaizen

Stakeholder management

Education

Bachelor's degree

Job description

The Transformation & Innovation Manager will lead the organization’s continuous improvement (CI), innovation, and business transformation portfolio, ensuring initiatives are prioritized, effectively delivered, and generate measurable business value. The role will also lead a team of Transformation Leads, Transformation Experts, and the Intake & Evaluation Lead.

Key Responsibilities:

• Own and govern the end-to-end CI, innovation, and transformation pipeline, from opportunity intake and prioritization through execution and benefits realization.
• Translate GBS strategy into a portfolio of transformation initiatives with clear business outcomes and value targets.
• Lead and develop the transformation team, providing direction, coaching, and performance management.
• Oversee complex business transformation and transition programs, including delivery, risk management, stabilization, and operational handover.
• Drive continuous improvement through Kaizen, root cause analysis, process optimization, and standardization.
• Partner with Operations, IT, Data, Automation, HR, and Finance to deliver integrated transformation solutions.
• Own benefits tracking and provide executive updates on portfolio progress, risks, and realized value.

Qualifications:

• Bachelor’s degree in Business, Management Engineering, Industrial Engineering, or related field.
• 7+ years of experience in business transformation and continuous improvement within a multinational, captive/shared services, or GBS environment.
• 5+ years of people and/or program leadership experience.
• Proven experience leading complex transformation and transition programs.
• Strong program governance, stakeholder management, benefits realization, and executive communication skills.