Training Specialist | Shared Services

HRTX; Taguig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading shared services company in Taguig is seeking a professional to act as a liaison between Sales and Finance teams. Responsibilities include developing training materials, driving communication initiatives, and supporting process improvements. Candidates should have 2-3 years of relevant experience, strong proficiency in Microsoft Office, and skills in working with ERP systems such as SAP. This full-time position offers an onsite work schedule from Monday to Friday.

Qualifications

• 2-3 years of relevant experience in Finance, Sales, Accounting, or Business Operations.
• Experience in training delivery and knowledge documentation.
• Strong proficiency in Microsoft Office applications, especially Excel.

Responsibilities

• Liaison between Sales and Finance teams, supporting process alignment.
• Develop and deliver training materials for self-service learning.
• Drive communication initiatives to adopt best practices and compliance.
• Support process standardization and collaboration across functions.
• Assist with compliance activities related to contracts.

Skills

Communication skills

Organizational skills

Collaboration skills

Proficiency in Microsoft Office (Excel, PowerPoint, Word)

Experience with ERP systems (SAP, Vistex)

Knowledge of Microsoft Power BI

Job description

Work Schedule: Monday to Friday - Onsite, Dayshift

Location: BGC, Taguig

Industry: Shared Services

Key Responsibilities

• Serve as a liaison between Sales and Finance teams, participating in meetings and supporting alignment on processes, contracts, and system usage.
• Develop, maintain, and deliver training materials and knowledge resources, enabling self‑service learning and strengthening stakeholder understanding of business processes.
• Drive communication and engagement initiatives across the organization to encourage adoption of best practices, process compliance, and system usage.
• Support process standardization, improvements, and new system enhancement projects, collaborating across functions to optimize workflows and user experience.
• Assist with compliance and governance activities, including accrual management, SOX controls, audits, and change management initiatives for contract‑related processes.

Qualifications

• At least 2–3 years of relevant work experience, preferably within a multinational environment in Finance, Sales, Accounting, or Business Operations.
• Experience supporting training delivery, knowledge documentation, or learning initiatives.
• Strong proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Experience working with ERP systems, preferably SAP and Vistex (considered an advantage).
• Knowledge of Microsoft Power BI is considered an advantage.
• Strong communication, organizational, and collaboration skills.