Training & Quality Leader II

Concentrix CVG Philippines, Inc.; Mandaluyong; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Concentrix CVG Philippines, Inc. is hiring for a Manager II, Training and Quality to lead training initiatives and quality assurance at our Mandaluyong City facility.

This role focuses on developing and delivering training programs, monitoring quality metrics, and coaching teams to raise service excellence. You will collaborate with cross-functional partners to align training with business goals and client expectations.

Job description

Concentrix CVG Philippines, Inc. is hiring for a Manager II, Training and Quality to lead training initiatives and quality assurance at our Mandaluyong City facility.

This role focuses on developing and delivering training programs, monitoring quality metrics, and coaching teams to raise service excellence. You will collaborate with cross-functional partners to align training with business goals and client expectations.