Training Officer

Filinvest Development Corporation; Muntinlupa; On-site; PHP 390,600 - 558,000; Full time

Job summary

A leading hospitality organization is seeking a Training Officer to assist in identifying training needs, designing learning interventions, and evaluating training programs' impact on the business. The ideal candidate should be a college graduate with at least 2 years of experience in Learning and Development, particularly in the hospitality industry. Proficiency in English and a solid understanding of local languages are essential. This position offers the opportunity to shape training methodologies and improve organizational effectiveness.

Qualifications

• At least 2 years of experience in Learning and Development in the hospitality industry.
• Good understanding of local languages.
• Certificate in Learning and Development is a plus.

Responsibilities

• Assist in identifying and monitoring training needs.
• Design and develop learning interventions.
• Plan and implement training programs.
• Evaluate the impact of training on business.

Skills

ADDIE

Training and Facilitation

Communication Skills

Proficiency in English

Understanding of local languages

Education

College graduate/ University degree in related field

Job description

FILINVEST COMPANY: Chroma Hospitality Inc.

The Training Officer will assist the Learning & Development Manager in:

• Identifying and monitoring the training needs in the organization,
• Design and development of learning interventions,
• Planning and implement training programs, policies, and procedures to address learning needs,
• Evaluate impact of training to the business and report said impact to key stakeholders

Training Needs Analysis

• Reviews Competency Assessment results to identify possible learning gaps
• Reviews available industry data to ensure that the organization can keep up with the changes in the industry through the delivery of Learning and Development.
• Regularly review available feedback tools like Trust You to determine best possible learning intervention to address recurring issues

Training Design

• Helps in reviewing current training material in order to recommend necessary changes
• Helps in pilot testing new modules
• Recommends changes based on feedback taken from happy sheets completed by training participants

Training Facilitation

• Developing and implementing training programs to meet organizational goals.
• Providing training support for Coaches including scheduling class time, registering participants, and providing materials or supplies.
• Effectively communicate information in a clear and concise way.
• Determine which training methodologies are most appropriate for various situations.

Training Evaluation

• Conducting evaluations of training programs to assess effectiveness and identify areas for improvement.
• Sharing evaluation results to key stakeholders.

QUALIFICATIONS

• College graduate/ University degree in Communication, Basic Education, Tourism, Hotel and Restaurant Management or any related field
• At least 2 years of in Learning and Development ideally received in the hospitality industry
• Good understanding of local languages
• Oral and written proficiency in English
• ADDIE
• Conducting Training and Facilitation
• Certificate in Learning and Development a plus