Training Manager

FPS Innovation Labs; Davao City; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Lucrative compensation program

Medical, dental, vision benefits

Career growth opportunities

Job summary

FPS is seeking a seasoned Training Manager to lead the design, delivery, and evaluation of our learning initiatives in Davao. You will craft strategic training roadmaps, assess learning needs, and supervise a team of trainers to ensure impactful programs that support business goals.

The role requires 7+ years in training with at least 3 years in management, and comfort with night shift on-site work. You will collaborate with stakeholders to drive continuous learning, maintain compliance records,

Qualifications

• Demonstrated experience in training or learning and development
• Leadership/management experience (3+ years)
• Strong knowledge of adult learning principles and instructional design
• Excellent communication, presentation, and facilitation skills
• Experience with LMS and e-learning platforms
• Strong organizational and project management skills
• Ability to analyze data and derive actionable insights
• Certification in training or instructional design is a plus
• Willing to work onsite with a night-shift schedule

Responsibilities

• Develop and execute a strategic training roadmap across departments to support business objectives
• Conduct needs assessments and skill gap analyses to identify learning and development requirements
• Design engaging training programs, workshops, and e-learning courses using various methodologies
• Manage the end-to-end training cycle, including planning, coordination, delivery, and evaluation
• Supervise and coach trainers and facilitators, ensuring content delivery quality
• Monitor training effectiveness through feedback, assessments, and performance metrics
• Maintain accurate training records and reports for compliance and audits
• Support onboarding and orientation programs for new hires
• Stay current on industry trends and incorporate best practices into training initiatives
• Partner with stakeholders to foster a culture of continuous learning and development

Job description

Performance Support

• Davao, Philippines
• Onsite

Training Manager

Passionate about developing people and driving performance? Join our team today and unleash your full potential!

About Us

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees,

• lucrative compensation program
• medical, dental, and vision benefits
• opportunity for high-potential career growth with a fast-growing company

Our Core Values

• Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission

To create conditions within which people can thrive!

Duties And Responsibilities

• Develop and execute a strategic training roadmap across departments to support business objectives.
• Conduct needs assessments and skill gap analyses to identify learning and development requirements.
• Design engaging training programs, workshops, and e-learning courses using various methodologies.
• Manage the end-to-end training cycle, including planning, coordination, delivery, and evaluation.
• Supervise and coach trainers and facilitators, ensuring consistency and quality in content delivery.
• Monitor training effectiveness through feedback, assessments, and performance metrics.
• Maintain accurate training records and reports for compliance and audit purposes.
• Support onboarding and orientation programs for new hires.
• Stay current on industry trends and incorporate best practices into training initiatives.
• Partner with stakeholders to drive a culture of continuous learning and professional development.

Qualifications

• Proven experience (typically 7+ years) in a training or learning and development role, with at least 3 years in a managerial or leadership capacity.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Excellent communication, presentation, and facilitation skills.
• Experience with Learning Management Systems (LMS) and e-learning platforms.
• Strong organizational and project management skills.
• Ability to analyze data and use insights to improve training outcomes.
• Certification in training or instructional design (e.g., CPTM, ATD, or similar) is a plus.
• Willing to work onsite and on a shifting schedule (majority in the night shift).

Department Performance Support Role Training Location Davao, Philippines

Contact FOX Talent Acquisition