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Job summary
A microfinance NGO is seeking a Training and Development Officer to develop and conduct training and discipleship programs. The ideal candidate will have a Bachelor's degree and at least 4 years of experience in training, with strong facilitation skills and proficiency in digital tools. Responsibilities include preparing training materials, coordinating logistics, and evaluating program effectiveness. Join a dedicated team in Makati, Philippines.
Qualifications
Minimum of 4 years' experience in a training and development role.
Proactive and goal-oriented: takes initiative and works toward objectives.
Responsibilities
Develop training and discipleship materials.
Coordinate training logistics for onsite or online programs.
Evaluate training program effectiveness.
Skills
Facilitation and presentation skills
Customer service awareness
Teamwork and people skills
Digital & AI tools
Education
Bachelor's degree in Psychology, Human Behavior, Education, or Business
Job description
Develops training and discipleship courses and materials.
Carries out training and discipleship programs according to the approved schedule, design, and budget.
Ensures all logistics for training whether onsite or online are prepared as planned.
Prepares or coordinates audio-visual presentations and electronic announcements or e-Posters.
Monitoring and evaluating the effectiveness of training programs, and making improvements as needed.
Prepares and submit summaries of training evaluations and monthly training and discipleship reports.
Performs other tasks assigned by the Training Manager.
Requirements
Graduates of Bachelor's degree in Psychology, Human Behavior, Education, and other Business related course.
Minimum of 4-years' experience in a training and development and discipleship role.
Strong facilitation and presentation skills, with the ability to engage and inspire employees.
Proactive and Goal Oriented: Takes initiative and works steadily toward objectives.
Digital & AI Tools: Able to use AI Tools, digital platforms, and social media to enhance productivity and engagement.
Customer Service Awareness: Attentive to customer needs and strives to provide good service.
Teamwork & People Skills: Can support, guide, and work collaboratively with colleagues.