Trainer (Commonwealth Site)

AFNI PHILIPPINES, INC.; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

HMO for dependents

Insurance

Medical reimbursement 10,000

Job summary

AFNI Phils. is seeking a Trainer (BPO) to deliver training to current and new employees, ensuring they meet essential duties and client expectations. The role requires on-site work in Quezon City with night shifts and strong communication skills.

The position offers competitive salary and benefits, including HMO for dependents, insurance, and medical reimbursement. Join a team focused on enabling learners to reach their maximum potential.

Qualifications

• At least 2 years completed in college with 1-year work experience in a BPO setting
• Amenable to on-site work in Quezon City and night schedule
• Skill in verbal and written communication to analyze, interpret, and address training needs

Responsibilities

• Deliver training to existing and newly hired employees to prepare for essential duties and tasks
• Instructors promote retention through questioning, presentation, and facilitation with feedback and coaching
• Provide and manage an environment that fosters trust, learning, and performance
• Plan and prepare instruction with appropriate methods and materials for the learning mode
• Assess student learning and performance using evaluation models and tools

Skills

Communication skills

Training needs analysis

MS Office

Tableau

Education

Some college (2 years)

Tools

MS Office

Tableau

Job description

AFNI Phils. Is currently looking for TRAINER (BPO)

We offer competitive Salary and benefits.

HMO with up to 4 FREE DEPENDENTS

Insurance

Medical Reimbursement worth 10,000

And other benefits ..

Qualifications:

• Minimum Job Requirements (Education, Experience, Skills):
• Skills/Qualifications:
• At least 2 years completed in college with a minimum 1-year work experience of the same nature and/or title in a BPO setting
• Amenable to work on-site in Quezon City.
• Amenable to work on a night schedule
• Skill in Verbal and written communication to analyze, interpret, and address training needs
• Knowledge of PC applications such as MS Office, Tableau, etc.
• Willing to work in Commonwealth, SM Fairview

Job Description:

Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential.

Essential Functions and Responsibilities:

• Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner that promotes the transfer of knowledge and application of skills.
• Instructors promote retention through the effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance.
• During instruction, provide and manage an environment that fosters trust, learning, and performance.
• Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for a specific mode of learning.
• Assess student learning and performance using evaluation models and tools appropriate for the environment.)

Mentor and coach apprentice instructors; train newly assigned instructors; coordinate training activities including operation, quality, and HR presentations.