TP ICAP is looking for a Support Engineer based in Manila to join their team responsible for the stability and performance of global trading applications. The role entails troubleshooting, incident management, and supporting daily trading operations. Candidates should have a degree or equivalent experience, a solid understanding of AWS, and the ability to communicate effectively across teams. This position offers a pathway towards Site Reliability Engineering responsibilities and focuses on operational excellence.
Qualifications
Solid understanding of AWS operational environments.
Experience supporting business critical front/mid office applications.
Ability to interpret complex application logs and diagnose backend issues.
Responsibilities
Investigate and resolve escalated production issues.
Monitor health and performance of global trading applications.
Support critical operational processes including Start and End of Day.
Skills
AWS operational environments
Incident management
Root-cause analysis
Support for trading platforms
Clear communication
Education
Degree or equivalent
Tools
Grafana
CloudWatch
ELK
Splunk
Job description
TP ICAP is looking for a Support Engineer based in Manila to join their team responsible for the stability and performance of global trading applications. The role entails troubleshooting, incident management, and supporting daily trading operations. Candidates should have a degree or equivalent experience, a solid understanding of AWS, and the ability to communicate effectively across teams. This position offers a pathway towards Site Reliability Engineering responsibilities and focuses on operational excellence.