Production Engineer, SRE‑Driven Trading Platform

768 TP ICAP Management Services Ltd (Philippines Branch); Taguig; On-site; PHP 446,400 - 669,600; Full time

Job summary

768 TP ICAP Management Services Ltd (Philippines Branch) seeks a Support Engineer to ensure the stability and performance of a global trading platform. The role includes troubleshooting production issues, monitoring application health, and supporting operational processes across regions.

The ideal candidate will have a degree and understanding of AWS environments, along with experience in incident management and working with technical teams. This position is based in Taguig, Philippines.

Qualifications

• Solid understanding of AWS operational environments.
• Experience supporting business critical front/mid office applications.
• Ability to interpret complex application logs and diagnose backend issues.
• Strong root-cause analysis capability.

Responsibilities

• Investigate and resolve escalated production issues through structured troubleshooting.
• Monitor the health and performance of global trading applications.
• Support critical operational processes including Start of Day and End of Day.
• Participate in change and release activities.

Skills

Troubleshooting skills

Incident management

AWS operational environments

Customer focus

Education

Degree level or equivalent

Tools

Grafana

CloudWatch

ELK

Splunk

Job description

768 TP ICAP Management Services Ltd (Philippines Branch) seeks a Support Engineer to ensure the stability and performance of a global trading platform. The role includes troubleshooting production issues, monitoring application health, and supporting operational processes across regions.

The ideal candidate will have a degree and understanding of AWS environments, along with experience in incident management and working with technical teams. This position is based in Taguig, Philippines.