TQ Supervisor

Convergys; Quezon City, Hinoba-an; On-site; PHP 420,000 - 540,000; Full time

Job summary

Concentrix in Quezon City is seeking a TQ Supervisor to lead a customer service team. The role is full-time at the Giga Tower location, focusing on delivering exceptional support and operational efficiency.

You will coach agents, monitor performance, and partner with operations to meet service level targets. The position requires strong communication, problem-solving, and teamwork, with opportunities for career growth within a global technology and services leader.

Job description

## TQ SupervisorApply: PHL Quezon City - Giga Tower 18th Floor: Full time: Posted Today: End Date: September 18, 2026 (6 days left to apply): R1759832Job Title:TQ SupervisorJob DescriptionLocation:PHL Quezon City - Giga Tower 18th FloorLanguage Requirements:Time Type:Full time### About Us# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.