Toll Lane Associate - Cash Handling & Customer Service

Metro Pacific Tollways

Cebu City

On-site

PHP 167,000 - 279,000

Part time

4 days ago
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Job summary

Metro Pacific Tollways in Cebu City is seeking contractual Toll Collectors to manage cash payments at a toll plaza. You will classify vehicles, provide accurate change, and ensure excellent service to motorists while safeguarding cash float and completing shift reports.

The role requires working 24/7 shifts, following published rosters, and delivering precise transaction records and cash declarations at tour end.

Qualifications

  • Experience handling cash and float management.
  • Ability to follow procedures for cash declaration.
  • Good numerical accuracy and reporting skills.

Responsibilities

  • Secure and safekeep cash float issued and ensure adequate amount of coins all throughout the shift.
  • Operate the manual toll lane by accurately collecting cash payments, correctly classifying vehicles, providing the appropriate change and delivering excellent customer service to motorists during toll collection.
  • Accurately process transactions in the toll plaza, report incidents and maintain records in the shift report.
  • Perform shifts in accordance with published shift roasters to cover 24 hours, 7 days per week.
  • Accomplish all the necessary reports at the end of the tour of duty.
  • Ensure accurate cash declaration and complete turnover of manual toll invoice and cash float prior cash declaration.
  • Aid in distribution of flyers and ensure that tollway information given to customers is correct.

Skills

Cash handling
Customer service
Shift work
Data entry

Job description

Metro Pacific Tollways in Cebu City is seeking contractual Toll Collectors to manage cash payments at a toll plaza. You will classify vehicles, provide accurate change, and ensure excellent service to motorists while safeguarding cash float and completing shift reports.

The role requires working 24/7 shifts, following published rosters, and delivering precise transaction records and cash declarations at tour end.

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