Tier 2 Network Resource Engineer

Globe Telecom; Makati; On-site; PHP 558,000 - 781,200; Full time

Job summary

Globe Telecom is seeking a TIER2 Resource Engineer in Makati, Philippines to provide Level 3 technical support and facilitate training programs. You will resolve complex networking issues and consult on network designs and innovations.

The role emphasizes maintaining network availability and reducing incident resolution times, contributing to the development of operational skills and efficiencies within the division.

Qualifications

• Expert-level analysis of complex networking issues.
• Ability to provide technical training on technologies.
• Consultation on network designs and innovations.

Responsibilities

• Provide Level 3 technical support to Operations.
• Facilitate technical training programs for the division.
• Maintain Network/Service Availability.

Job description

Globe Telecom is seeking a TIER2 Resource Engineer in Makati, Philippines to provide Level 3 technical support and facilitate training programs. You will resolve complex networking issues and consult on network designs and innovations.

The role emphasizes maintaining network availability and reducing incident resolution times, contributing to the development of operational skills and efficiencies within the division.